Frequently asked questions (FAQ)
Find quick answers to all your questions about our services, our credit process, and our terms and conditions.
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Application process
How long does the entire process take?
The process is extremely fast:
Filling out the application: approx. 3 minutes
Review and approval: within 24 hours of submitting the application
Electronic signature: 5-10 minutes
Payment of funds: within 24 hours of signing
In many cases, less than 48 hours elapse between submitting the application and the funds being credited.
Do I have to come to the branch to sign the documents?
No, the process is completely digital. The signature is provided online via a simple and secure procedure:
You will receive the contract by email.
Follow the instructions for the electronic signature.
Confirm your identity with an OTP code sent to your mobile phone.
The electronic signature has the same legal validity as a handwritten signature, but is much more convenient and faster.
How is my identity verified online?
We use a secure and legally compliant identity verification process:
Verification of the uploaded ID document
Comparison with the data entered
Verification of the bank account
In some cases, quick video identification
Everything is done automatically and quickly, with maximum security and in compliance with money laundering laws.
Costs and conditions
How are interest rates determined?
Our interest rates are determined based on various factors:
- Your financial profile and credit rating
- The amount requested and the term of the financing
- The type of financing (personal loan, car financing, mortgage loan, etc.)
- Current conditions on the financial market
Our algorithms analyze these factors to offer you a personalized and competitive interest rate that is always transparent and contains no hidden costs.
What are the minimum and maximum amounts I can apply for?
The amounts vary depending on the type of financing:
- Personal loan: from $2,000 to $50,000
- Car financing: from $5,000 to $75,000
- Mortgage loan: from $50,000 to $1,000,000
- Student loan: from €2,000 to €30,000
- Debt consolidation: from €5,000 to €100,000
These amounts may be adjusted depending on your creditworthiness and repayment ability.
Can I obtain financing if I have had credit problems in the past?
Yes, we review each application individually:
- We consider your current situation, not just your past.
- If you have had minor payment delays, this may not be a problem.
- In the case of more serious problems, we will review your current ability to repay.
Our assessment is more flexible than that of traditional institutions.
Our approval algorithm is more flexible than that of traditional institutions. Contact us for an individual assessment.
Application process
How long does the entire process take?
The process is extremely fast:
Filling out the application: approx. 3 minutes
Review and approval: within 24 hours of submitting the application
Electronic signature: 5-10 minutes
Payment of funds: within 24 hours of signing
In many cases, less than 48 hours elapse between submitting the application and the funds being credited.
Do I have to come to the branch to sign the documents?
No, the process is completely digital. The signature is provided online via a simple and secure procedure:
You will receive the contract by email.
Follow the instructions for the electronic signature.
Confirm your identity with an OTP code sent to your mobile phone.
The electronic signature has the same legal validity as a handwritten signature, but is much more convenient and faster.
How is my identity verified online?
We use a secure and legally compliant identity verification process:
Verification of the uploaded ID document
Comparison with the data entered
Verification of the bank account
In some cases, quick video identification
Everything is done automatically and quickly, with maximum security and in compliance with money laundering laws.
Costs and conditions
How are interest rates determined?
Our interest rates are determined based on various factors:
- Your financial profile and credit rating
- The amount requested and the term of the financing
- The type of financing (personal loan, car financing, mortgage loan, etc.)
- Current conditions on the financial market
Our algorithms analyze these factors to offer you a personalized and competitive interest rate that is always transparent and contains no hidden costs.
What are the minimum and maximum amounts I can apply for?
The amounts vary depending on the type of financing:
- Personal loan: from $2,000 to $50,000
- Car financing: from $5,000 to $75,000
- Mortgage loan: from $50,000 to $1,000,000
- Student loan: from €2,000 to €30,000
- Debt consolidation: from €5,000 to €100,000
These amounts may be adjusted depending on your creditworthiness and repayment ability.
Can I obtain financing if I have had credit problems in the past?
Yes, we review each application individually:
- We consider your current situation, not just your past.
- If you have had minor payment delays, this may not be a problem.
- In the case of more serious problems, we will review your current ability to repay.
Our assessment is more flexible than that of traditional institutions.
Our approval algorithm is more flexible than that of traditional institutions. Contact us for an individual assessment.
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Our support team is happy to answer any questions you may have.
